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Order Form - Mail or Fax Credit Card Billing Information Shipping Information Name on Card ___________________________________ Name_________________________ Address_________________________________________ Address_______________________ City _________________State __________Zip_________ City__________________________ Country ________________________________________ State_____________ Zip_________ Email __________________________________________ Telephone_____________________ Telephone ______________________________________ Email ______________________ Payment Information: Payments Are Accepted In U.S. ($) Dollars Only!
r Credit Card #_________________________ Security Code (3 digit code on back of card)__________ Exp Date____________________ Signature _________________________________________ ˙ Visa ˙ American Express ˙ Master Card ˙ Discover r Certified Check/Money Order r Personal Check - Orders Will Be Held 10 - 12 Days For Checks To Clear Before Merchandise Is Shipped **Please Note - $25 fee applies for all Bounced Checks**
Shipping, Handling & Insurance For Diecast Models Only - Please Contact Us For All Other Items
Ÿ Any typographical, photographic or specification errors in pricing or products is subject to correction without notice. Sale prices may not be combined with any other sales, discounts or promotions. Ÿ Inspect your shipment upon arrival. If you receive an item damaged due to shipping, please retain all packing materials and contact us at Diecastreproductions@msn.com within 24 hrs of receiving the damaged items for further instructions. Ÿ We will accept the return of unsatisfactory merchandise provided it is unused, in resalable condition, includes all of the original packaging, parts, literature and returned with a copy of a completed return form within 30 days of the invoice date. If you are dissatisfied with the merchandise you have received, please contact us at Diecastreproductions@msn.com to obtain a return authorization number. All items returned for refunds are subject to a 20% restocking fee. Ÿ Diecast Reproductions, Inc. has no control over manufacturer imperfections and may not be held responsible for any return shipping costs. Please do not return merchandise to us C.O.D. or Postage due, as they will not be accepted. It is the responsibility of the individual who places an order to pay any shipping fees incurred while attempting to deliver merchandise that is refused. Hours (Eastern Time) Address: Monday:…....9 am - 5 pm Diecast Reproductions, Inc. Tel: (813) 882-8482 Email: diecastreproductions@msn.com Fax: (813) 882-8422
Ordering Information Paying by Credit Card We gladly welcome Visa, MasterCard, American Express, Discover & Paypal. However, payments are only accepted in U.S. ($) Dollars. If your shipping address is different from your billing address, Diecast Reproductions, Inc. requires that this address be listed on your credit card account as an alternate address for shipping purposes only. Diecast Reproductions, Inc. requires the "ship to" address to match the "bill to" address or the alternate address of your credit card to protect our customers from credit card fraud. Paying by Check or Money Orders Diecast Reproductions, Inc. gladly accepts money orders and personal checks. However, personal checks must clear before any merchandise is shipped which may delay shipping an additional 10 - 12 days. Payments for all orders will only be accepted in U.S. ($) Dollars and a $25 service fee will apply toward any Bounced Checks. Before sending a check or money order, please contact us diecastreproductions@msn.com to check the availability of the items you are ordering. Payments may be mailed to; Diecast Reproductions, Inc. P.O. Box 260728 Tampa, FL 33685 Tel: (813) 882-8482 Paypal Payments Please contact us with the list of items you are interested in purchasing and we will be happy to explain how you may proceed with paypal payments. Payments for all orders are only accepted in U.S. ($) Dollars. Sales Sales prices may not be combined with any other sales, special offers, discounts or promotions. Order Processing All orders are shipped in the sequence that they are received. In stock orders will be processed within approximately 3 business days. Please allow 7 - 12 business days for standard delivery within the United States and 2 - 4 weeks delivery for most international shipments. Preorders of upcoming releases and backorders may be delayed by the manufacture due to, but not limited to; licensing, production, transportation, holidays and natural disasters. Diecast Reproductions does not have any control over any manufacturer delays and does not assume nor authorizes any other salesperson to assume for it, any liability in connection with manufacturer delays or unavailability of any merchandise we offer. Internet orders may generate an automatic confirmation and response e-mail. These automatic confirmations and response e-mails are subject to correction prior to shipment due to errors, changing market conditions, product discontinuation, unavailability, typographical errors, or any other reasons. Our internet pages, flyers & catalogs are an invitation for you to make us an offer to buy the items described and our shipment constitutes our acceptance of your offer. Ground Orders within United States (excluding Alaska, Hawaii & Puerto Rico) Unless otherwise specified, packages are shipped using regular ground services. We will choose the best qualified shipper for each particular package. Please allow 7 - 12 business days for delivery if using standard ground shipping. If you would prefer to have your order shipped via air please contact us for a shipping quote, as other rates will apply. Please note, the rates for air shipments are based on both the weight of the package and its dimensional size (length, width, height & girth). For products other than 1:24 diecast models please contact Diecast Reproductions, as other shipping rates will apply. Charges for oversized & International packages will be calculated individually. Shipping rates are subject to change without notice. Air Orders within U.S. Please contact one of our sales representatives for product availability and shipping rates. Depending upon which service you choose, please allow 1 - 3 business days for delivery. The rates for air shipments are based on both the weight of the package and its dimensional size (length, width, height & girth). Shipping charges are subject to change without notice and we reserve the right to recalculate these charges at any time. However, we will contact you for your approval prior to making any shipping charge adjustments. Alaska, Hawaii & Puerto Rico Orders The rates for air shipments are based on both the weight of the package and its dimensional size (length, width, height & girth). Shipping charges are subject to change without notice and we reserve the right to recalculate these charges at any time. However, we will contact you for your approval prior to making any shipping charge adjustments. Please contact us at diecastreproductions@msn.com for air shipping rates and one of our representatives will be happy to provide you with a quote. International Orders Diecast Reproductions, Inc. requires that all international orders be purchased in U.S. ($) Dollars. We accept all major credit cards and ship orders to most countries worldwide. The carrier of choice Diecast Reproductions, Inc. uses for most international orders is via Postal Service, unless you otherwise specify at the time of the order (if you choose to use another carrier additional freight charges may apply). Once the package is shipped, the transit time may take approximately 2 - 4 weeks for delivery. International shipping charges are based on both the weight of the package and its dimensional size (length, width, height & girth). Shipping charges are subject to change without notice and we reserve the right to recalculate these charges at any time. However, we will contact you for your approval prior to making any shipping charge adjustments. Please contact us at diecastreproductions@msn.com for international shipping rates and one of our representatives will be happy to provide you with a quote. Once your shipment reaches its destination, local taxes and duties usually apply and are a separate fee added by customs. Therefore, the person receiving the package will be responsible for paying these duties and taxes when the parcel arrives at customs in your country. You may contact your local customs authorities for more information regarding these duties. Diecast Reproductions, Inc., does not have information nor control over these charges. Preorders Preorders are on a first come, first serve basis. Please be aware that while we do our best to fulfill these orders as soon as possible, the date of fulfillment is subject to stock on hand and availability. Diecast Reproductions cannot therefore guarantee shipping dates. Preorders will require a deposit, which may be equivalent to half of the items value. Backorder Policy Backorders are items that are not in stock at the time orders are filled and will therefore be shipped to you at a later date. Most models are crafted and assembled oversees and therefore may take several weeks or months to fill backorders. If the backordered item happens to be part of an order that has already been shipped to you, the backorder is considered a new order when shipped. Therefore, you will still be responsible for paying the shipping fees on any backordered items. If you would prefer not to be shipped any backorders, please let us know at the time the order is being placed that you are only interested in purchasing in stock items. If backorders occur, we will be happy to notify you when that item becomes available so that you may choose whether or not to cancel the order. Please note, that we will not charge your credit card until the backorder is ready to be shipped. Warranties Diecast Reproductions, Inc. does not warranty manufacturers' products purchased from other sources, stores or websites. Our products are only backed by limited warranties of the original manufacturer. Consult your product documentation for specific limited warranty information. New products are sold with the manufacturer's limited warranty. The warranty period and service varies by manufacturer and product. The seller, Diecast Reproductions, hereby expressly disclaims all warranties, either express or implied, and hereby neither assumes nor authorizes any other salesperson to assume for it any liability in connection with the sale of this merchandise. All Models We cannot guarantee that every detail on the diecast model will be exactly like its original counterpart that is represents. Models are made by various manufacturers throughout the world and we are only a distributor of their products. Most oftentimes, we describe the items on this site with the assistance of the supplied literature and from our general observations. Limited Edition Models Models that are limited in edition will be randomly selected from the stock on hand. Therefore, we will be unable to provide you with or guarantee any specific serial numbers when an order is placed. Orders are filled on a first come first serve basis. Damages Inspect your shipment upon arrival! Report any damage or shipping related breakage immediately to diecastreproductions@msn.com For additional information, please visit the return policy link on this site. Governing Law, Miscellaneous By using this site, you agree to be bound by these terms and conditions, and by any revisions, if applicable. In addition, by using this site, you agree that venue and jurisdiction for all disputes will be held in Hillsborough County, Florida. Pricing & Photography Any typographical, photographic or specification errors in pricing or products is subject to correction without notice. Questions We thank you for taking the time to visit our site. If you have any questions, please do not hesitate to contact us at diecastreproductions@msn.com and one of our friendly associates will be glad to help you. Diecast Sizes Most Common Diecast Scale Sizes
* Please note that the above list provides only approximate measurements, sizes may vary among manufacturers.
Returns Refund Policies We will accept the return of unsatisfactory merchandise that has been purchased within 30 days of the invoice date provided it is unused, in resalable condition, includes the original parts, literature and returned with a copy of the completed return form. These items may be returned for a refund of the original purchase price less the invoiced shipping cost & a 20% restocking fee. Refunds will be sent via the original form of payment and if purchases were made with a credit card refunds will only be credited to the same card. Before returning any merchandise, contact diecastreproductions@msn.com to obtain a return authorization number. Packages received without a return authorization number written on the outside of the package will not be accepted. Credits or refunds will not be provided for items that were purchase from other users or from other sources. It is your responsibility to make sure the items being returned are packed well and insured for the return to Diecast Reproductions. As we will not be able to provide you with a refund for any items that are returned in less than perfect condition. Manufacture guaranties or warranties do not cover accidental damage caused by consumers. We are not responsible for returned packages that are lost, stolen or damaged en route to Diecast Reproductions.
If your items are damaged due to shipping, keep the original shipping carton and invoice and contact diecastreproductions@msn.com within 24hrs of the receipt of the package for additional instructions. Damage claims will be will be paid by the freight company. In this instance, shipping charges may not be reimbursable. Shipping charges will not be refunded for the following reasons; § You placed a duplicate order and do not inform us to cancel one of the matching orders. § Moved and forgot to notify us of your new address before we shipped your merchandise. § Decided to purchase the same item elsewhere and forgot to cancel your order with Diecast Reproductions, Inc. § An order is returned without a return authorization number and completed return form. § The merchandise you ordered is refused at the time of delivery. § Within 30 days of the purchase you are not satisfied with the items you received and decided to return the merchandise for a refund. § Manufacture imperfections found in products, literature or original packaging. Product Replacement Missing or damaged items must be reported to Diecast Reproductions within 24 hrs of delivery. Defective merchandise may be returned for replacement of identical items only. If an item is sent as a replacement by Diecast Reproductions, Inc. you will not be billed for any additional shipping charges for the replacement package. Before returning any merchandise please contact us at diecastreproductions@msn.com to obtain a return authorization number. As returned packages received without a return authorization number written on the outside of the package will not be accepted. Diecast Reproductions, Inc. has no control over manufacturer imperfections and may not be held responsible for any return shipping expenses you may incur. If your items are damaged due to shipping, keep the original shipping carton and then contact diecastreproductions@msn.com within 24hrs of the receipt of the package for additional instructions. Damage claims will be will be paid by the freight company. In this instance, shipping charges may not be reimbursable. It is your responsibility to make sure the items being returned are packed well and insured for the return to Diecast Reproductions. We are not responsible for returned packages that are lost, stolen or damaged en route back to Diecast Reproductions. Manufacture guaranties or warranties do not cover accidental damage caused by consumers. How To Return Merchandise To receive a refund, your purchase must be returned with shipping and insurance pre-paid in "as new" condition, in the original boxes, packaging, including all literature & accessories. Any variation from these conditions could result in forfeiture or delay of your refund. Please do not return merchandise to us C.O.D. or Postage due, as they will not be accepted. Diecast Reproductions, Inc. has no control over manufacturer imperfections and may not be held responsible for return shipping costs. § If you need to return an item, you must contact us at diecastreproductions@msn.com first for a Return Authorization Number. As we will not accept any returned merchandise without a Return Authorization Number written on the outside of the package. § Merchandise being returned must be sent as it was received: in its original packaging, bubble wrapped or packaged with at leased 3 inches of foam surrounding each item and then double boxed. § Include a copy of your invoice with the completed return form. Please remember to keep copies of the invoice and return form for your records. § All returned items must be sent prepaid and insured via the shipping carrier of your choice. It is your responsibility to make sure the items being returned are packed well and insured for the return to Diecast Reproductions. As we will not be able to provide you with a refund for any items that are returned in less than perfect condition. We are not responsible for returned packages that are lost, stolen or damaged en route back to Diecast Reproductions. Manufacture guaranties or warranties do not cover accidental damage caused by consumers.
Return & Exchange Form
We will accept the return of unsatisfactory merchandise within 30 days of the invoice date provided it is unused, in resalable condition, includes the original parts, literature and returned with a copy of the completed return form. These items may be returned for a refund of the original purchase price less the invoiced shipping cost & a 20% restocking fee. Refunds or exchanges are issued after the receipt & inspection of returned goods. Refunds will be sent via the original form of payment and if purchases were made with a credit card refunds will only be credited to the same card. Before returning any merchandise, contact Diecastreproductions@msn.com to obtain a return authorization number. Packages received without a return authorization number written on the outside of the package will not be accepted. Any variation from these terms & conditions could result in forfeiture or delay of your refund or exchange. Credits or refunds will not be provided for items that were purchase from other users or from other sources. Diecast Reproductions, Inc. has no control over manufacturer imperfections and may not be held responsible for any return shipping costs. Please do not return merchandise to us C.O.D. or Postage due, as they will not be accepted. Also, shipping charges incurred while attempting to deliver merchandise that is refused at the time of delivery will not be refunded. Name_____________________________________ Return To: Address___________________________________ Diecast Reproductions City__________________State_______Zip______ P.O. Box 260728 Phone (Day)____________(Evening)__________________ Tampa, FL 33685 Invoice #__________________________________ Tel: (813) 882-8482 Email_____________________________________ diecastreproductions@msn.com § We will accept the return of unsatisfactory merchandise within 30 days of the invoice date provided it is unused, in resalable condition, includes the original parts, literature and returned with a copy of the completed return form. Please contact Diecast Reproductions, Inc. before returning any merchandise in order to obtain a return authorization number. Returns sent without a return authorization number written on the outside of the package will be refused. § Missing or damaged items must be reported to Diecast Reproductions within 24 hrs of delivery. § In addition, merchandise being returned must be sent as it was received: in its original packaging, bubble wrapped or packaged with at leased 3 inches of foam surrounding each item and then double boxed. § Include a copy of your invoice with this Diecast Reproductions return form. Please remember to keep copies of the invoice and return form for your records. § All returned items must be sent prepaid and insured via post office. Items Being Returned
Reason Why Merchandise Is Being Returned: r Items Damaged From Shipping________________________________________ r Items Defective From Manufacture_____________________________________ r Other (explain Briefly)_______________________________________________ Please Advise Which Action You Would Like Us To Take: r Replace___________________________________________________________ ¨ Refund Your Original Form Of Payment_________________________________
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Ground Shipping United States (Excluding Hawaii & Alaska) |
$12.95 First Item; Add $2 For Each Additional Item |
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Standard Air Shipping Alaska & Hawaii |
$24.95 First Item; Add $2 For Each Additional Item |
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Standard Air Shipping Outside of United States |
$29.95 First Item; Add $5 For Each Additional Item |